DEMOCRACY AND PUBLIC SERVICES

Abstract

Public services play a key role in developing a country as well as in democratic stability in emerging societies. To realize this important mission, public services should be guided by principles of efficiency, effectiveness to fulfill the condition of general interest and general economic interest as well as promoted by the EU. At the same time, democracy orientes us towards a system governed by the principles of individual and groups competition, high inclusion of participatory politics in the selection of leaders and fair choice policies, press freedom, promotion of participation etc. As we mentioned above, it seems that the principles of democracy conflict with those of public services. The main purpose of this paper is to reflect and analyze the way how public services operate in democracy, how it affects the social development of a country, and what is the role of a public servant or public administrator in this case. The paper analyzes the democratic role of interest groups in improving government policies in order to implement reforms and increase the efficiency of the rule of law in Albania.The aims of the paper will be realized between the theoretical synthesis of literature, legislation and reports.