Project Management for the Implementation of a Software: Case Study Debt Collection Software System

Abstract

Project management has become an essential element across all industrial sectors in the successful delivery of projects. Regardless of the industrial sector or size of project, project management methodologies (PMM) can be applied to improve the probability of meeting the project goals. This paper will discuss about how to manage the whole project from the idea to its implementation for the creation of software on debt management. It will show the way the work was planned until the end of the product, to give the customer a product of the highest quality. The current situation of how debt management companies work is very difficult, unproductive and day by day it was becoming a serious problem. Everything was born from the accumulated work experiences over the years and the current state of the Albanian market. Information management in Albanian companies is done through Excel files, where information is disorganized, insecure and can be lost from time to time due to technical problems. The current situation on debt management activity is very backward compared to technological innovation. Current ways of working are certainly associated with negative economic consequences for debt collection companies and major financial risks. In the current working conditions, there was a clear lack of information efficiency, which made the performance of debt collection agents extremely low. In this situation, studying the Albanian market and the ever-increasing demands of this type of activity, it was seen as necessary to create software on management. of debts.

Received: 24 January 2022 / Accepted: 15 March 2022 / Published: 20 March 2022